1. About These Terms

Experience XI, Inc. (“Experience XI,” “we,” “us,” or “our”) is a Delaware corporation with its principal place of business at 1957 Lenox Road NE, Atlanta, GA 30306. We design and operate youth soccer travel programs, camps, tournaments, and related experiences (each, a “Program”).

These Terms and Conditions (these “Terms”) form a binding contract between Experience XI and the person who registers for a Program. If the registrant is a minor (under 18), these Terms are entered into by the minor’s parent or legal guardian (“Parent”) on the minor’s behalf, and the Parent is the contracting party for all purposes, including payment, cancellation, and consent.

By submitting a registration, paying a deposit, or otherwise enrolling in a Program, you confirm that you have read, understood, and agreed to these Terms; our Privacy Policy; and, where applicable, the separate Liability Waiver and Release that you must sign before participation.

2. Definitions

• “Participant” means the individual enrolled in a Program, whether an adult or a minor.

• “Parent” means a parent or legal guardian of a Participant who is a minor, signing on the Participant’s behalf.

• “You” means the contracting party — the adult Participant or, for minors, the Parent.

• “Program” means any Experience XI service, including international travel tours, domestic travel tours, camps, tournaments, training clinics, partner-funded programming, and any tickets or experiences resold or arranged on your behalf.

• “Third-Party Supplier” means any independent third party providing services within or alongside a Program, including airlines, hotels, ground transport operators, host clubs, training providers, venues, ticketing providers, insurance providers, and similar.

• “Program Materials” means the proposal, itinerary, registration page, invoice, and other Program-specific documents we provide to you. Where these Terms and Program Materials conflict, the Program Materials govern as to that Program only.

3. Eligibility, Registration, and Minors

3.1 Eligibility

Programs are intended for youth athletes within the age and skill ranges specified in the Program Materials. Adult Participants must be at least 18 years of age.

3.2 Registration

To secure a place in a Program, you must complete the registration form, provide all required information, sign the Liability Waiver and Release, and pay any deposit specified in the Program Materials. For team or group bookings, the designated team manager or coach is responsible for ensuring that every Participant (and, for minors, the Parent) completes the required registration and waiver documents.

3.3 Minors

Any Participant under the age of 18 must have all registration, consent, and waiver documents executed by a Parent. The Parent assumes primary responsibility for compliance with these Terms, including all payment and cancellation obligations, and represents that they have the legal authority to make decisions for the Participant.

Experience XI does not knowingly collect personal information directly from children under 13 without verifiable parental consent. Our handling of personal information is described in our Privacy Policy.

3.4 Deadlines

Registration forms, passport copies (for international travel), team rosters, dietary and medical information, and other required materials must be submitted by the deadlines stated in the Program Materials. Failure to meet a deadline may result in cancellation of your booking, additional supplier fees, or denial of participation, without refund.

3.5 Transfer of Booking

If a Participant is unable to attend, you may be permitted to transfer the registration to another eligible person up to a date specified in the Program Materials. Transfers are subject to an administrative fee, any costs imposed by airlines or other Third-Party Suppliers, and verification that the substitute Participant meets all eligibility, documentation, and waiver requirements.

4. Payment

4.1 Currency and Methods

All prices are stated in U.S. dollars unless expressly stated otherwise. Payments are processed through our authorized providers, which currently include Stripe and WeTravel. By submitting payment, you authorize us and our payment processors to charge the payment method you provide for the amounts specified in the Program Materials and these Terms.

4.2 Deposits and Schedule

A non-refundable deposit is required at the time of registration to secure a place in a travel-based Program. Certain Programs — including but not limited to local camps, day clinics, and specialized training — may require payment in full at the time of registration. Installment plans, where offered, are described in the Program Materials. Final balances for international and domestic travel tours are typically due no later than twelve (12) weeks before departure unless a different schedule is stated in the Program Materials.

4.3 Pricing and Adjustments

Quoted prices are based on costs known at the time of quotation, including transportation, fuel, taxes, fees, and exchange rates. We reserve the right to adjust pricing prior to final payment to reflect material changes in these underlying costs. We will not increase the price of your Program within thirty (30) days of departure. If a permitted price increase exceeds [10%] of the original Program price, you may cancel without penalty within [14] days of receiving notice of the increase.

4.4 Late Payment

Failure to pay any amount by the date specified in the Program Materials may result in late fees, suspension of services, or cancellation of your booking without refund. We may apply payments first to late fees, then to interest, then to outstanding principal.

4.5 Chargebacks

If you initiate a chargeback or payment reversal in circumstances where these Terms do not entitle you to a refund, you authorize us to recover the disputed amount, plus reasonable processing and collection costs, by any lawful means.

5. Cancellation, Changes, and Refunds

5.1 Strictly Non-Refundable Programs

Certain Programs — including but not limited to youth camps, day clinics, and specialized training programs identified as non-refundable in the Program Materials — are strictly non-refundable upon registration, regardless of the date of cancellation, unless Experience XI cancels the Program under Section 5.4.

5.2 Cancellation by You — Travel Tours

All cancellations of international and domestic travel tours must be submitted in writing to Experience XI. Cancellation fees are calculated based on the date we receive your written notice and apply to the total Program price (excluding any non-refundable supplier fees, processing charges, or merchandise):

• More than 90 days before departure: loss of full deposit.

• 60 to 90 days before departure: 30% of total Program price, or loss of deposit, whichever is greater.

• 30 to 59 days before departure: 50% to 75% of total Program price, as specified in the Program Materials.

• Within 30 days of departure: 100% of total Program price (no refund).

Where a Third-Party Supplier (for example, an airline, hotel, host club, or tournament organizer) imposes a stricter cancellation policy than the schedule above, the stricter supplier policy applies to that portion of the Program.

5.3 No-Shows and Early Departure

No refunds will be issued for unused services, missed flights, late arrivals, no-shows, or voluntary early departures from a Program.

5.4 Changes and Cancellations by Experience XI

We reserve the right to change Program details — including itineraries, accommodations, transportation, training partners, opponents, venues, and dates — when reasonably necessary. We will notify you of changes as soon as practicable.

• Minor Changes. We will inform you of minor changes; no refund or credit is owed.

• Major Changes. A “Major Change” means a change in destination city, a reduction of more than [25%] of training or competition activity, or a schedule shift of more than 12 hours from the published itinerary. If a Major Change occurs before departure, you may, at your option, accept the change, accept an alternative Program of comparable value (paying or receiving the difference), or cancel and receive a refund of amounts paid to Experience XI net of non-recoverable supplier costs.

• Cancellation by Experience XI. If we cancel a Program for low enrollment or other reasons not arising from a Force Majeure Event (Section 7), you will receive a full refund of amounts paid to Experience XI, less any non-refundable merchandise, processing fees, and unrecoverable supplier costs.

6. Travel Documents, Visas, and Immigration

You are solely responsible for ensuring that each Participant holds valid travel documents and complies with all immigration, customs, and health requirements applicable to the Program. We are not liable for costs, losses, or missed Program segments resulting from a Participant’s failure to secure proper documentation.

• Passports. For international travel, passports must be valid for at least six (6) months beyond the Program return date and have sufficient blank pages.

• Visas. Non-U.S. citizens, and U.S. citizens traveling to destinations requiring a visa, are responsible for obtaining all required visas in advance. We will provide reasonable supporting documentation upon request but cannot guarantee visa issuance.

• Health Requirements. You are responsible for compliance with destination-country vaccination, testing, and entry-health requirements in effect at the time of travel.

7. Force Majeure and Unavoidable Circumstances

Experience XI is not liable for any failure or delay in performance caused by events beyond our reasonable control, including without limitation: acts of God; severe weather; natural disasters; epidemics, pandemics, or public-health emergencies; war, civil unrest, or terrorism; government actions, advisories, or border closures; strikes or labor actions; transportation failures or airline schedule changes; venue closures; and any similar event (each, a “Force Majeure Event”).

If a Force Majeure Event causes the cancellation, postponement, or material modification of a Program, we will work in good faith to provide an alternative Program of comparable value, a future travel credit, or a refund of recoverable amounts paid to Experience XI. Non-recoverable amounts paid by us to Third-Party Suppliers will not be refundable. We strongly encourage you to purchase comprehensive travel insurance, including “Cancel For Any Reason” coverage where available, to protect against this exposure.

8. Travel Insurance

Experience XI strongly recommends that every Participant purchase comprehensive travel protection insurance at the time of initial deposit. Recommended coverage includes Trip Cancellation, Trip Interruption, Emergency Medical, Emergency Evacuation, and Baggage. “Cancel For Any Reason” (CFAR) upgrades are typically only available within a limited window after the initial deposit.

Insurance is provided by independent third-party providers. Experience XI is not the insurer, does not underwrite or administer claims, and is not responsible for coverage decisions, exclusions, or settlement. Any insurance dispute is solely between you and the insurance provider.

9. Health, Safety, and Medical

9.1 Disclosure of Medical Conditions

You must disclose, in writing, any medical condition, allergy, dietary restriction, mental health condition, learning difference, current medication, recent injury, or other matter that may affect a Participant’s safe participation in a Program. Failure to disclose a material condition may result in removal from the Program without refund and shall void any indemnification we might otherwise owe.

9.2 Authorization for Emergency Medical Care

By enrolling a Participant who is a minor, the Parent authorizes Experience XI staff and our designated medical personnel to obtain or provide emergency medical care for the Participant in the event the Parent cannot be reached, and agrees to be financially responsible for the cost of any such care that is not covered by insurance. The Parent agrees to complete and sign a separate Medical and Emergency Authorization Form prior to participation.

9.3 Inherent Risks

Soccer training, competition, and travel involve inherent risks of injury, illness, property loss, and other harm, some of which cannot be eliminated regardless of the precautions taken. By enrolling, you acknowledge and accept those inherent risks. Further detail is set out in the separate Liability Waiver and Release of Claims, which each Participant (or Parent) must sign before participation.

10. Code of Conduct

Participants are expected to behave in a respectful, sportsmanlike, and lawful manner throughout the Program. Experience XI may, in its sole discretion, suspend, dismiss, or refuse further service to any Participant whose conduct, in our reasonable judgment:

• Endangers the safety, health, or wellbeing of any person;

• Materially disrupts the Program or other Participants’ enjoyment of it;

• Violates the laws of the host country or jurisdiction; or

• Violates published rules of any Third-Party Supplier, club, or venue.

In the event of dismissal, no refund or credit will be issued. The Participant or Parent will be responsible for the cost of return travel and any property damage caused by the Participant. We will make reasonable efforts to ensure the safe return of dismissed minor Participants but are not obligated to escort them home.

11. Supervision and Independent Activity

Experience XI provides supervision appropriate to the age, structure, and nature of each Program, as described in the Program Materials. Supervision does not constitute custody or guardianship. Programs are not designed to provide one-to-one supervision and may include periods of independent or small-group activity (for example, supervised free time at a hotel, cultural sites, or training facilities) consistent with the Program’s educational and developmental aims. By enrolling, you accept this supervision model. Specific supervision arrangements will be described in the Program Materials.

12. Liability, Assumption of Risk, and Waiver

Each Participant (or, for minors, the Parent) must execute a separate Liability Waiver and Release of Claims before participating in any Program. That waiver, together with these Terms, governs the allocation of risk between you and Experience XI. In the event of a conflict between these Terms and the signed waiver as to liability matters, the signed waiver controls.

Except for liability that cannot be limited or excluded under applicable law (including, where applicable, liability for death or personal injury caused by negligence), and except as otherwise provided in the Liability Waiver and Release:

• Experience XI’s aggregate liability arising out of or related to any Program shall not exceed the total amount paid by you to Experience XI for that Program.

• Experience XI shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of enjoyment, lost opportunity, lost profits, or emotional distress, even if advised of the possibility of such damages.

• Experience XI is not liable for the acts, omissions, or services of Third-Party Suppliers.

13. Third-Party Suppliers

Many components of a Program are provided by independent Third-Party Suppliers. Experience XI acts as an arranger of those services and not as their agent, partner, joint venturer, or employee. Each Third-Party Supplier is solely responsible for the services it provides, which are governed by its own terms, conditions, and tariffs. Tickets, vouchers, and confirmations issued by a Third-Party Supplier may include additional terms and disclaimers, which form part of the contract for that service.

Specifically, and without limitation: (a) airlines are responsible for delays, cancellations, baggage handling, and onboard service per their own conditions of carriage; (b) hotels and ground transportation operators are responsible for the services they provide; and (c) host clubs, training partners, tournament organizers, venues, and ticket providers operate under their own rules and codes of conduct, which Participants must follow.

14. Trademark, Affiliation, and Co-Branding

Programs may be operated under co-branded arrangements with third-party brands, clubs, federations, leagues, and other organizations. References to any third-party brand, name, logo, or trademark — including any references to apparel partners, professional clubs, or sanctioning bodies — are made under license or with permission, or for nominative descriptive purposes, and do not imply any sponsorship, endorsement, joint venture, partnership, or other association beyond what is expressly stated in the relevant Program Materials.

All third-party trademarks, service marks, logos, trade names, and brand identifiers are the property of their respective owners. Without limiting the foregoing, the contracting party for any Program is Experience XI, Inc. and not any co-brand partner, club, or other third party. No co-brand partner, club, or third party is responsible for the operation of any Program, the conduct of Experience XI staff, the actions of Third-Party Suppliers, or any liability arising under these Terms, except where that party has separately and expressly agreed in writing to such responsibility.

15. Intellectual Property and Media Release

15.1 Our Content

All content on our website and in our Program Materials — including text, graphics, photos, video, logos, training curricula, and itinerary structures — is owned by Experience XI or our licensors, and is protected by intellectual property laws. You may not reproduce, modify, or commercially exploit our content without our prior written consent. To the extent any deliverables created in connection with a Program are owned by a third party (including, where applicable, work product owned by a co-brand partner under separate agreement), those rights are reserved to that third party.

15.2 Media Release

During Programs, Experience XI and our authorized representatives may capture photographs, video, audio, and other media that include Participants (“Participant Media”). By enrolling, you grant Experience XI a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, edit, publish, and display Participant Media for promotional, marketing, educational, internal training, and operational purposes, in any medium now known or later developed.

For Participants who are minors, the Parent grants this license on the Participant’s behalf and represents that they have authority to do so. You may opt out of marketing use of Participant Media (use other than internal Program operations and required documentation) by submitting a written request to privacy@experiencexi.com. Opt-out applies prospectively and does not require us to recall or destroy materials already in distribution.

16. Privacy and Data Protection

Our handling of personal information — including information about Participants who are minors — is described in our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what we collect, how we use it, when we share it, and the rights available to you under U.S. law (including, where applicable, the Children’s Online Privacy Protection Act) and other applicable laws (including, where applicable, the EU/UK General Data Protection Regulation).

By enrolling in a Program, you consent to the transfer and processing of personal information in the United States and in any country where a Program operates or where a Third-Party Supplier processes data, subject to the safeguards described in the Privacy Policy.

17. Communications

By providing your email address or phone number, you consent to receive operational communications from Experience XI relating to your registration and Program (for example, payment reminders, itinerary updates, safety information, and emergency notifications). You may also opt in to receive marketing communications. You may opt out of marketing communications at any time using the unsubscribe mechanism in those communications or by contacting us. Operational communications are not subject to opt-out while you are enrolled in a Program.

18. Modifications to These Terms

We may update these Terms from time to time. The version that applies to your Program is the version posted on our website at the time of your registration, except that material changes (for example, changes that affect your refund rights or the dispute-resolution provisions) will not apply retroactively to a registration that has already been confirmed without your consent. The “Last Updated” date at the top of these Terms reflects the most recent revision.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms, and any dispute arising out of or relating to them or any Program, are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19.2 Informal Resolution

Before initiating any formal proceeding, you and Experience XI agree to attempt in good faith to resolve any dispute through written notice and direct discussion for a period of at least thirty (30) days.

19.3 Binding Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms, the Privacy Policy, or any Program shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) in Atlanta, Georgia, in accordance with the AAA’s Consumer Arbitration Rules then in effect. The arbitrator’s decision shall be final and may be entered as a judgment in any court of competent jurisdiction.

19.4 Class Action Waiver

To the maximum extent permitted by law, you and Experience XI agree that any dispute will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.

19.5 Carve-Outs

Notwithstanding the foregoing, either party may: (a) bring an individual claim in small-claims court, where eligible; (b) seek injunctive or equitable relief in court for the protection of intellectual property rights or to prevent unauthorized disclosure of Confidential Information; and (c) participate in any non-waivable proceeding under applicable law.

20. Miscellaneous

20.1 Entire Agreement

These Terms, together with the Program Materials, the Privacy Policy, and the signed Liability Waiver and Release, constitute the entire agreement between you and Experience XI with respect to your participation in a Program and supersede all prior or contemporaneous agreements, whether written or oral, on the same subject.

20.2 Order of Precedence

In the event of conflict: (a) the Liability Waiver and Release controls as to liability and assumption-of-risk matters; (b) the Program Materials control as to Program-specific commercial matters; (c) the Privacy Policy controls as to data-protection matters; and (d) these Terms control as to all other matters.

20.3 Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

20.4 Assignment

You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or by operation of law.

20.5 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or our right to enforce it later.

20.6 Notices

Notices to Experience XI must be sent in writing to Experience XI, Inc., 1957 Lenox Road NE, Atlanta, GA 30306, with a copy by email to legal@experiencexi.com. We may give notice to you by email to the address associated with your registration, by posting on our website, or by any other method reasonably calculated to reach you.

20.7 Survival

Sections 4 (Payment), 5 (Cancellation), 12 (Liability), 14 (Trademark and Affiliation), 15 (IP and Media), 16 (Privacy), 19 (Governing Law and Dispute Resolution), and 20 (Miscellaneous) survive the termination, expiration, or completion of any Program.

21. Contact

Questions about these Terms or any Program may be directed to:

Experience XI, Inc.

1957 Lenox Road NE

Atlanta, GA 30306

Email: contact@experiencexi.com

Website: www.experiencexi.com